Mobile messaging for retailers
Improve engagement and drive action with the power of SMS.
Quickly create and launch tailored mobile messages that boost sales, delight customers, and are customized to tackle your unique challenges.
Customer Service is a key differentiator in the battle to attract and retain customers. Esendex helps retailers create automated mobile messages that increase engagement, build trust, earn loyalty, and drive repeat business.
Promote personalized offers and sales
Grab attention and drive store revenue with targeted, personalized marketing messages.
Boost order transparency
Keep customers in the loop with order and delivery confirmations and updates.
Offer seamless aftercare and returns
Reduce customer service friction and save time and money by empowering customers to self-serve.
Create lasting brand engagement and increase revenue
With industry-leading open rates and immediate reach, mobile messaging is an essential channel for retail events such as flash sales, new product announcements, and loyalty programs. Segment your mobile database to personalize messages tailored to specific audiences.
Seamlessly integrate mobile messaging with your existing retail tech stack
Connect Esendex to your existing retail technology with just a few clicks and without the need for costly IT support. Use customer data to inform business decisions, create personalized cross-channel campaigns, and offer support tailored to specific customers.
Launch SMS automations that save time and improve customer experience
Provide your customers with a seamless brand experience and save time on customer support with powerful SMS automations. From feedback to order tracking and returns, Esendex helps retailers reduce customer service friction and support tickets, so your teams can focus on other ways to delight your customers.
See Esendex in action
Request a demo from our expert solutions team now.
Connect with customers on their favorite channels
Give your customers the option to engage with your store via their preferred channels. Move from one way interactions to spark valuable two-way conversations without changing channels.
Continuously improve results with expert support and customizable journeys
Our team are experts in mobile messaging, so you don’t have to be. We’re here to ensure you get the most out of our mobile messaging solution with expert support and consulting included at every step of the way. Together, we can create mobile journeys that solve problems, strengthen customer relationships, and increase your return on investment.
Customer success stories
Launching a robust click-and-collect system, powered by SMS automations
Discover how Capgemini used Esendex to combine email and SMS into an easy-to-use, informative and time-saving click-and-collect service.
See Esendex in action
Request a demo from our expert solutions team now.