SMS Broadcast Software FAQ

What is SMS Broadcasting Software?

SMS Broadcasting Software is a business texting service that enables users to send bulk SMS & MMS. Our text platform is perfect for mobile text alerts, marketing messages, two-factor authentication, appointment reminders, and much more.

Does the platform support MMS (Multimedia Messaging Service)?

Yes, our platform comes preinstalled with the MMS feature. You can blast texts in the following formats: Pictures, Videos, Audios, GIFs, PDFs, Hyperlinks (URLs), and so much more.

What type of customer support does Esendex offer?

Our customers are our top consideration. Therefore, we offer scheduled appointment phone calls, email support, phone support (real person), live chat support, and even 24/7 emergency support for after-hours issues.

Can I switch between packages?

Yes, you can upgrade your SMS package whenever you feel like it, but when you want to downgrade your SMS package you must contact support and request that it be changed. This process is very quick due to our fast support system. Contact support here: live chat, email, phone.

What is the maximum number of messages I can send/receive per day?

Great news! There is no daily limit. You can send and receive text messages all day without any interruptions.

What formats can I use to upload my contact lists inside the SMS text software platform?

You can upload your contacts in either an Excel or CSV file.

Can I request a specific area code (long code) phone number?

In order to get the custom 10-digit phone number of your liking, just contact one of our friendly contact support specialists and they’ll handle everything for you.

Is your SMS Broadcasting platform a white label product?

YES! We do offer an SMS white label reseller program.