2 Way SMS Software & API
Boost lead generation and customer engagement while building better relationships with our easy to use 2 way SMS service.
What Is SMS 2 Way?
SMS 2 Way is a two-way texting service that allows businesses to communicate with customers via text message. This service can be used for customer support, appointment reminders, or any other type of communication.
Why Use a Two Way Texting Service?
A two-way texting service can be a valuable tool for businesses of all sizes. Here are four reasons why your business should consider using a two-way texting service:
1. Improved customer communication
You can quickly and easily communicate with your customers with a two-way texting service. This can help respond to customer inquiries, send appointment reminders, or provide updates on new products and services.
2. Increased customer engagement
Two-way text messaging can help you increase customer engagement by making it easier for customers to reach out to you with questions or comments. This instant access to your business can help build loyalty and create repeat customers.
3. Boosted sales and marketing efforts
A two-way texting service can help you boost your sales and marketing efforts by allowing you to send mass texts to your customers. This can be a great way to promote new products, announce sales or discounts, or simply keep your customers up-to-date on what’s happening at your business.
4. Enhanced customer service
A two-way texting service can also enhance your customer service efforts. By making it easy for customers to reach out to you with questions or concerns, you can quickly address any issues that may arise. This can help create a positive customer experience and build loyalty to your business.
Two-way text messaging is a powerful communication tool that can benefit businesses of all sizes. Suppose you’re looking for a way to improve customer communication, increase customer engagement, boost your sales and marketing efforts, or enhance customer service. In that case, a two-way texting service may be exemplary for you.
What are the Benefits of 2 Way SMS
2 way SMS is a powerful communication tool that allows businesses and individuals to send and receive text messages in real-time. 2 way SMS offers many advantages over traditional SMS, including the ability to track the delivery and read receipts, as well as respond to messages directly from your computer or mobile device.
2 way SMS is also an ideal solution for businesses that need to send critical information or updates to employees or customers promptly.
What Can You Do with Our 2 Way SMS Services
When you combine our 2 Way SMS software & API with these awesome features, anything is possible!
Our 2 Way SMS service delivers the tools you need to boost company sales, revenue, customer engagement, and stay connected with your customers.
Long Code Texting Service
Send text messages from a local phone number that your recipients will know and trust.
How to Use 2 Way SMS?
If you’re looking for a way to send and receive SMS messages, you may want to consider using 2 Way SMS. 2 Way SMS is a software/API/gateway that allows you to do just that – send and receive SMS messages. You can use 2 Way SMS to communicate with your friends, family, or customers.
To use 2 Way SMS, you must first sign up for an account. Once you have an account, you can log in and send and receive SMS messages. To send a message, simply enter the phone number of the person you want to send the message to, and then type your message. You can also add an attachment to your message if you like with our MMS service.
To receive a message, simply give your phone number to the person you want to receive the message from. They will then be able to send you a message just like they would if they sent you an email. You can reply to their message just like you would with an email.
2 Way SMS is a great way to stay in touch with friends, family, or customers. It’s a fast, easy, and convenient way to communicate. Give it a try today!
Start Sending SMS In Minutes
Contact customers individually with our 2 way SMS gateway service. Or, if you have a few people to message at once (for example, your marketing team), contact sales now and get access to all our features!
Why Choose Esendex’s 2 Way SMS Services?
We strive to be the best 2 Way SMS service in the industry. Our trusted 2 Way SMS gateway provides quality performance to drive your communication strategy. From integration to your first SMS campaign, we make the entire process uncomplicated.
WE CARE ABOUT YOUR SUCCESS
1. World Class Support
Most 2 Way SMS services don’t have active online support channels customers can speak to when they need it the most, and we understand. That’s why we have 24/7, around the clock emergency support for our 2 way SMS gateway service.
- Fast Response Times
- Fast Troubleshooting
- Chat, Email, & Phone Support
LEAVE NO STONE UNTURNED
2. Global Texting SMS API
Our 2-way SMS messaging service enables you to leverage your business communication globally without any interruptions. Don’t worry about the distance! Get connectivity in more than 190 countries.
- Tier 1 SMS Network
- 99.9% Guaranteed Uptime
PROTECTING YOU & YOUR CUSTOMERS
3. Government Level Security
Our 2-way sms texting service is 256 Bit Encrypted (typically only reserved for governments and militaries), SOC2 Type 2 Certified, HITRUST Certified. Hardware-based SMS servers are strategically located throughout the US-owned and operated by Esendex.
- 256 Bit Encrypted
- HITRUST Certified
- SOC2 Certified
The Esendex Difference
Since the early 2000s, Esendex has been one of the industry’s most trusted SMS 2 way service providers.
Our vision is to shape your connections to the world through reliable, usable, and adaptable Communication and Data APIs.
24/7 Support – Lowest Pricing Multiple – Service Channels
What Our Customers Have to Say
We’ve been rated 5 out 5 stars on Capterra, GetApp, Google and Facebook – based on 40+ reviews.
We’re a Twilio competitor you can trust to provide you with the best services.
Popular SMS API Use Cases
With our easy-to use SMS service API, you can programmatically add SMS campaigns or set up autoresponders with just a few lines of code.
Marketing & Promotion
Send discounts & offers that advertise your products and services to push subscribers to become customers.
Example:
Want to give the love of your life a special Valentine’s Day gift? For 24 hours, our VIP text subscribers can get 15% off all flowers. Your significant other awaits you: https://yourwebsite.com
Surveys & Feedback
Learn what your customers think about your products, services, and company as a whole to resolve their issues and improve business.
Example:
Hi Jerome, you recently bought your new cellphone, can you tell us how often you’re using it? Your feedback is very important to us. Cheers, ABC Mobile.
Text-to-win Competitions
Entice your customers with opportunities to win prizes and discounts on your products and services.
Example:
Thanks for entering for a chance to win a FREE 60 minute massage!
Emergency Notifications
Easily send time-sensitive alerts to your customers to let them know about important events like fraud, weather alerts, company updates and so much more.
Example:
Please take shelter. Lock your doors and windows. A category 3 hurricane is headed towards your location in Chesapeake, VA around 1:00pm EST. Await further info. Check https://123weather.com for more info.
Appointment Reminders
Put an end to no-shows by sending scheduled text messages to be sent before both parties meet.
Example:
Hi Matthew. Your dental appointment at 123 Teeth is on 2/18/2022 at 3:00pm. Reply C to confirm or stop to end all text messages.
SMS API FAQ
Get all of your text message API questions answered here.
What is an SMS API?
Short Message Service (SMS) continues to be the most used text message service across both wireless and traditional telecom infrastructure. An SMS application programming interface (API) enables web applications to easily send and receive text messages.
How does an SMS API work?
Like other application programming interfaces, an SMS API allows a computer program to share the code and function like a text message service.
What is an SMS API used for?
Ease of use and reliability make text messaging APIs the ideal choice for managing important communication. An SMS API is used for security, critical communication, and customer care.
How do I integrate an SMS API?
A software developer or programmer manages the SMS API integration. It usually takes less than a day to write the code that communicates with the text messaging API.
What are the benefits of using SMS API?
Using a text message service API allows you to add text messaging capabilities to your current application or software. A few lines of code replace expensive telecom infrastructure.
How do you test an SMS API?
To test your SMS service, simply use your test credentials like you use your live credentials. This enables you to test your text messaging API without actually sending a text message. In addition, your account will not be charged.
How to create an SMS API?
There is no need to create one! We’ve already built it for you. You can create your account here to get started integrating our programmable SMS API into your application, website, or CRM.
How can i get an SMS API?
You can gain access to Esendex’s programmable SMS API by creating an account here.
What is SMS API integration?
SMS API integration is when you connect a website, CRM, or application to an SMS API—ultimately giving your software or app the ability to send customized text messages.
How to integrate Esendex’s SMS API in PHP?
You can integrate our programmable SMS API by following these directions.
What is an SMS API gateway?
An SMS gateway API enables a computer or software to send and receive SMS and MMS text messages to and from SMS and MMS-capable devices.
What languages can I integrate the Esendex SMS API with?
Esendex’s programmable text messaging API can integrate into any application, website, CRM, or software using C#, VB.NET, VBScript, PHP, PHP with cURL, Ruby, Java, and any language capable of making REST or SOAP calls. Check out our Docs.
Do you provide SDKs?
No. Esendex does not offer SDKs.
Do you offer a free SMS API?
Esendex does not offer free SMS APIs. However, we do offer testing credits to customers who’d like to tryout our messaging API under specific parameters. To learn more about these parameters, please contact our helpful sales team.
Do you pay for every message you send over SMS?
Yes. Every message sent and received to your short code or long code phone number will be charged to your account. Click here to learn more about our pricing.
Do you have an out-of-the-box SMS solution?
Yes! Esendex has an out-of-the-box SMS broadcasting software called “Dash Notify”. It’s an easy-to-use SMS software that enables you to send text messages, no programming required.
Can I send images, videos, or other rich media with your SMS API?
Yes. Esendex’s SMSAPI also runs on our MMS API. So, sending rich media is 100% possible. Click here to learn more about our MMS API services.
Do you provide a REST API?
Yes. Esendex’s bulk SMS API is able to send text messages using both REST and SOAP calls.
Do you have limits on messages sent via API?
No. Esendex’s API to send SMS has no limits. At 600 text messages per second, we can reach as many of your contacts as fast as you need without any issues.
What SMS API functions are available?
Our API SMS has incredible features from scheduling texts to be sent at optimal times, to two-way texting and so much more.
How do I request to use Esendex’s SMS API?
You can request to use Esendex’s SMS notification service by contacting our sales team and booking a meeting. From there, our sales team will make sure your use case is valid and answer any questions before activating your account.
How long does it take to receive SMS API approval?
Once you submit your information to our helpful sales team and they qualify you as a good candidate, you can have approval to use our SMS text message API in less than an hour. It’s that fast!
How much does Esendex’s SMS API Cost?
Please visit our SMS API pricing page to learn more about our pricing.
Products for a range of use cases
PROGRAMMABLE SMS API
SMS API
Texting API designed to send & receive SMS & MMS globally using a short code or 10DLC number.
NO CODING REQUIRED
SMS Software
Easy to use SMS software that can send & receive SMS & MMS using a short code or 10DLC number.
PROGRAMMABLE VOICE API
Voice Broadcast
Powerful voice API that sends mass automated phone calls quickly to mobile & landline devices.
PHONE VERIFICATION API
Phone Verification
Verify mobile & landline numbers, find service providers, & define time zones to restrict calling.
Let’s start sending, together.